Privacy Policy
Mad Max Cool Rooms and Bar Hire (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website or contact us about cool room hire or mobile bar hire.
Last Updated: 19/02/2026
What Personal Information We Collect
We may collect personal information including:
- Name
- Phone number
- Email address
- Suburb/event location
- Hire dates a booking details
- Any information you include in an enquiry form, email, or phone call
How We Collect Personal Information
We collect personal information when you:
- Submit a form on our website (e.g., contact/quote requests)
- Call, email, or message us
- Book a hire or request a quote
- Interact with our website (via cookies/analytics – see below)
Why We Collect and Use Your Information
We may use your personal information to:
- Respond to enquiries and provide quotes
- Confirm availability, delivery and pickup details
- Manage bookings, payments, bonds and hire administration
- Provide customer support and handle issues or claims
- Improve our services and website
Cookies, Analytics and Website Data
Our website may use cookies and similar technologies to help it function and to understand how visitors use the site. This may include anonymous usage data (for example, pages visited and time on site). You can adjust your browser settings to refuse cookies, but some parts of the site may not work as intended.
Disclosure of Personal Information
We do not sell your personal information. We may disclose personal information only when necessary to:
- Provide our services (e.g., delivery/operational requirements)
- Process payments (if applicable via third-party payment providers)
- Comply with legal obligations or respond to lawful requests
Third-party providers we use to run our website or communications may process data on our behalf (e.g., website hosting, email systems, spam protection). We take reasonable steps to use reputable providers.
Security and Storage
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. However, no method of transmission over the internet is completely secure.
Where identification details are collected for hire security, we handle and store them securely and dispose of them in line with our Hire Agreement.
Access and Correction
You may request access to the personal information we hold about you and ask for corrections if it is inaccurate, out-of-date, incomplete or misleading. To request access or correction, contact us.
Complaints
If you have a privacy concern or complaint, please contact us and we will respond as soon as reasonably possible.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.